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Benefits :
Division : Paardekooper Horti Americas USA
Department : Sales
Position : Sales support employee
Reports to : General Manager BKH USA
Since January 2017 Broekhof is active in Miami, Florida. From our location in Doral we supply our North American customers with a broad range of products from the extensive collection of Broekhof in The Netherlands.
Broekhof USA not only offers sleeves, but also buckets, decoration picks, florists supplies and much more. Broekhof also has its own design team in The Netherlands offering innovative eco-friendly packaging, custom-made solutions and designs for sleeves and other items.
Summary of the position
Is co-responsible for achieving optimal results in turnover and profitability through proactive support to Office Account Managers and Account Managers.
Responsibilities and core tasks
Relationship Management
Has contact with assigned clients to manage / develop new relationships.
Product Information
Provides the correct product information based on customer inquiries.
Advises customers and offers alternatives where necessary
Processing customer orders
Registers and processes customer orders by choosing the most appropriate approach based on predefined options
Handling complaints
Addresses simple customer problems / complaints such as returns, price differences, and exchanges. In the case of larger complaints, involves the office account manager.
CRM Data (Customer Relationship Management)
Enters relevant information into the CRM system after each contact with a customer, ensuring that the organization has the right information and can effectively work on customer retention and business development.
Operational Compliance
Follows internal procedures to ensure that executed work meets the required quality standards.
Inventory Monitoring
Conducts inventory monitoring according to the standard norms.
Job competencies
Organizational competencies
Knowledge and skills
Educational level
Associate degree
Work experience
1 to 3 years of commercial experience
Knowledge
Broekhof is an equal-opportunity employer. We value diversity and are committed to providing a workplace that is free from discrimination.
Last updated : 2024-04-27
Full Time
$70k-90k (estimate)
04/07/2024
07/25/2024
broekhofusa.com
Miami, FL
<25
The job skills required for Sales assistant include Product Knowledge, Listening, Integrity, Attention to Detail, Sales Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Sales assistant positions, which can be used as a reference in future career path planning. As a Sales assistant, it can be promoted into senior positions as a Sales Assistant III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales assistant. You can explore the career advancement for a Sales assistant below and select your interested title to get hiring information.